Physically In Stock: This rug is fully finished, inspected, and ready to ship immediately from our Marrakech atelier.
Dispatch Time: Ships within 2–3 workdays with full online tracking.
Delivery: Express worldwide delivery (typically 3–5 business days via DHL / FedEx Express).
Air shipping is included for most destinations worldwide. However, deliveries outside the EU may incur VAT or import duties charged by the destination country. If you’re unsure about potential fees, our team is happy to help at info@beniouarainoutlet.com
Can I return my rug?
Yes — for all non-custom online orders, you have a 14-day return window from the day you receive your rug.
Please note: Return shipping costs are always the responsibility of the customer.
Custom-made rugs cannot be returned or refunded.
